Privacy Policy

SmartAgents ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you interact with our website, our free tools, and our paid services, and how we use it. If you have questions about this policy, email us at privacy@getsmartagents.com.

We collect information you provide directly: your name, email address, company name, and any message content when you submit a contact form, schedule a discovery call, or complete an AI Opportunity Map assessment. For paid engagements, we collect information necessary to deliver the service, which may include operational data, system logs, and documents you share with us. We also collect limited technical information automatically, such as browser type, IP address, and pages visited, via standard web analytics.

We use the information we collect to respond to your inquiries, deliver services you engage us for, improve our website and offerings, send occasional operational emails (such as Scorecard deliverables or discovery call confirmations), and meet our legal obligations. We do not sell your personal information to third parties. We do not train third-party AI models on your content.

We share your information only with: (a) service providers who help us operate the website and deliver services (hosting, email, analytics, and similar infrastructure), bound by confidentiality obligations; (b) authorities when legally required; and (c) potential acquirers in the event of a merger, acquisition, or similar transaction, subject to continuity of this policy. We do not sell or rent your information.

Our website uses cookies and similar technologies for basic functionality and analytics. You can disable cookies in your browser settings, though some site features may not work as expected.

We retain personal information only as long as needed for the purposes described above, or as required by law. Client engagement data is retained per the terms of your service agreement.

You can request access to, correction of, or deletion of your personal information by emailing privacy@getsmartagents.com. We will respond within a reasonable timeframe, subject to legal and contractual limitations.

We use commercially reasonable security measures to protect the information you share with us, including encryption in transit, access controls, and audit logging. No system is perfectly secure. We commit to promptly notifying affected parties in the event of a material breach.

We may update this policy from time to time. Material changes will be noted with an updated effective date at the top of this page. Continued use of our website or services after changes constitutes acceptance.

Privacy questions: privacy@getsmartagents.com. General inquiries: use our Contact page.